Enterprise workflows

Enterprise workflow environments train your model to complete tasks across business systems. This example follows a support case from an order lookup to a scheduled follow-up.

In development

Example task

Resolve a support case

Score · completed updates

Review the case

check the order status

Schedule a follow-up

create a calendar event

Update the case

record the follow-up time

What the task measures.

Score whether the follow-up was scheduled and the case was updated correctly. The record connects each tool action to the resulting change in the calendar or case.

Checking final system state exposes failures between steps, including missed updates and duplicate actions.

Work with Kimpton.

Engagements are custom. We agree on the task, inputs, outcomes, and rewards before we build the environment.