Ask Kimpton by email
Send a research question from your Kimpton account address.
On a paid plan, email ask@kimpton.ai from the verified email address on your Kimpton account. Kimpton replies in the same thread. Email work stays in email; it does not appear in your in-app conversation history.
If you belong to more than one organization, check Account settings → Email agent before sending. The selected organization determines which authorized data is in scope. If no default is set, Kimpton chooses an eligible organization; setting it yourself avoids using the wrong one.
For charts or work you want in your conversation history, start in New Agent. If no email reply arrives, confirm your plan, verified sender address, and default organization. Then contact support with the time you sent the message; do not forward sensitive client content unless your firm approves.